Telehealth

How Does Telehealth Work?

Telehealth, or a “virtual visit”, is a consultation with one of our physicians via video conferencing. Virtual visits are not for all conditions. We can provide care for the following appropriate conditions:


  • ADHD Evaluations
  • Medication Follow-Up & Management
  • Mental Health Concerns
  • Behavioral Consults
  • Rashes
  • Ringworm
  • Formula Intolerance
  • Breastfeeding Management


When you schedule an appointment with our office, we will send you an email with the link to our secure telemedicine office.


Your Clinician may determine that an in-person visit is required to properly treat your child.

A laptop with a picture of a group of children on the screen.


We have transitioned to Klara for our Telehealth Solution. You will get a Klara invite at your appointment time. 


  • What Happens Before The Visit?
    • Test out your webcam.
    • Make sure your volume is on.
    • Test your microphone.
    • Plug in your computer or mobile device.
    • Use a wired internet connection if possible. 
    • Close unnecessary programs.
    • Dress appropriately. Your clinician will be able to see you. 
    • Find a quiet space. Whether you're at home, at work, or traveling, try to find a quiet space where you're not likely to get interrupted.
    • Adjust the lighting. 
    • Note anything you'd like to ask or discuss with the clinician. Take a minute or two before starting the virtual visit to jot down any questions you may have for the doctor. 
    • Have any information to discuss ready.
    • Call us at 571-379-4246, if you have a technical issue or other problems come up. 
  • Is It Secure?

    Our video conferencing software complies with HIPAA standards. Your information is confidential. Only the clinician will have access to your health information. 

  • Will My Insurance Cover It?

    Telemedicine is covered under most commercial insurance plans.

  • What Happens During The Visit?
    • Follow the instructions in your welcome email.
    • Share your screen when prompted. 
    • Stay engaged; Talk with your clinician like you would in person. Have your child available if needed. 
    • Avoid distractions like eating or playing with pets during your visit. 
  • What Conditions are Inappropriate for Telehealth Visits?
    • Fevers
    • Respiratory Illness
    • Asthma
    • Pneumonia
    • Croup
    • Bronchitis
    • Strep Throat
    • Influenza
    • Middle Ear Infections
    • Seizures
    • Nursemaid Elbow
    • Foreign Body

    Your Clincian may determine that an in-person visit is required to properly treat your child. 

FAQs